Complaints

We take complaints seriously. If something is wrong with Motor X Checks — this website, the appraisal app, or a vehicle check — please tell us.

1. Email info@motorxchecks.co.uk with your name, dealership (if any), what went wrong, and how we can put it right.
2. We aim to acknowledge your complaint within 5 working days and respond within 14 days.
3. If you remain unhappy about how we used your personal information, you can contact the Information Commissioner’s Office (ico.org.uk). For other issues you may seek independent advice.

Postal address: Motor Cover Ltd, 78a Upper Aughton Road, Southport, England, PR8 5NJ.

No phone number.